Effective Date: 1/1/25

Sage Beauty (ABN 81 849 989 031) (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and residential address.
  • Payment Information: Credit/debit card details (processed securely through third-party payment providers).
  • Booking & Appointment Information: Date and time of service bookings, service preferences, and past appointments.
  • Health Information (if provided voluntarily): Skin conditions, allergies, or medical history relevant to our beauty and wellness services.
  • Website Usage Information: IP address, browser type, and pages visited on our website.

2. How We Collect Your Information

We collect personal information when you:

  • Book an appointment through our website, phone, or in person.
  • Subscribe to our newsletter or promotions.
  • Contact us via email, phone, or social media.
  • Visit our website and provide information through forms or cookies.

3. Why We Collect Your Information

We collect personal information to:

  • Provide beauty and wellness services.
  • Process payments securely.
  • Manage bookings and appointment reminders.
  • Respond to inquiries and provide customer support.
  • Send promotional offers, updates, and newsletters (you can opt out anytime).
  • Improve our website and marketing efforts.

4. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our security measures include:

  • Secure third-party payment processing for transactions.
  • Restricted access to personal data for authorised staff only.
  • Encryption and firewall protection for our website.

5. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Payment Providers: To process secure transactions.
  • Booking Software Providers: If we use an online scheduling system.
  • Regulatory Bodies or Law Enforcement: If required by law.

6. Your Rights and Choices

Under Australian Privacy Laws, you have the right to:

  • Access your personal information – Request a copy of the information we hold about you.
  • Correct your personal information – Request an update if details are incorrect.
  • Opt out of marketing – Unsubscribe from emails and SMS anytime.

To exercise any of these rights, contact us at:
📧 Email: info@sagebeauty.com.au
📍 Address: 2A Jaques Ave, Bondi Beach NSW 2026
📞 Phone: 02 9130 7064

7. Cookies and Website Analytics

We use cookies to enhance your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but some website functions may be affected.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact Us

If you have any concerns about privacy or how we handle your personal information, please contact us:
📧 Email: info@sagebeauty.com.au
📍 Address: 2A Jaques Ave, Bondi Beach NSW 2026
📞 Phone: 02 9130 7064